A known issue exists when an addon is deployed into a fresh ADC. It deploys twice and becomes unusable.

See the image below as an example.

Solution

The issue is being addressed in v5 of the EdgeADC being released in 1Q25.

In the meantime, the solution is to remove both instances using the Remove Add On button and redeploy it once again.

Internal IP Address

The Internal IP address is part of the ADC’s internal REST communications system. This is not directly changeable.

Should this Internal IP address conflict with an IP Address range used within your network, please contact support@edgenexus.io and request a jetPACK that will change this to use an IP Address range of your choice.

External IP Address

The External IP address is used for communicating with the Add-On from within your network. So in the example shown above, the WAF Add-on is directly accessible for managing its UI through the External IP address using Port 88. Traffic to the Add-on uses the External IP address using ports 80 and 443.

The process is very simple, and you can follow the steps below:

• Navigate to Library > Apps
• Locate the App you wish to deploy and use. This will be in the Downloaded Apps section.
• Click the Deploy button on the App.

• Now, navigate to Library > Add-Ons.
• Locate the App you just deployed. It will look something like the image below.

• You can see which App it is by its icon and by the Parent Image name.
• Now fill in the following fields:
  • Container Name – this can be any name (without spaces).
  • The External IP address – this should be an IP address within your network that can be reached.
  • The External Port value – this depends on the App and its purpose. The HA Cloud Connector App is “5005/tcp”, but a WAF App would probably be “80/tcp, 443/tcp”. You will need to check the user guide for the App.
• Click Update
• The ADC will check to see if the IP address you provided is already in use.
• Once updated with its settings, click the PLAY icon to start the App.

That’s it!

Many Apps found in the App Store are free of cost, while some do have a free trial period linked to an annual subscription.

IMPORTANT: You must have a valid license and be registered at the App Store to download and use any App Store content.

At this point, you have two options:

• Using the App Store from within the EdgeADC or

• Directly downloading the App from the App Store and then uploading it to the EdgeADC.

In this example, we will use the HA Cloud Connector App to show how you perform App Store downloads and installs.

Downloading and importing the App using the EdgeADC

• The first task is to log in using your App Store credentials inside the EdgeADC. The integrated App Store interface is available using Services > App Store.

• This method will allow you to make the purchase, and then you will find it available within the Purchased Apps section in Library > Apps.

• Click the Download App button to download the App into the EdgeADC. If you are operating in a clustered environment, you will need to perform all these steps on the cluster pair.
• Once downloaded, it will appear in the Downloaded Apps section, see below.

• Each App has an icon associated with it, and the HA Cloud Connector App looks something like the one shown below.

• From the Library > Apps > Downloaded Apps section, locate the HA Cloud Connector App and then deploy it to the EdgeADC by clicking the Deploy button.

• Once deployed, it will be available in the Library > Add-Ons tab

Download and Install the App using direct download.

The second method of downloading and deploying the App is to do what is called a direct download.

• The first step (unless you have already done so) is to register on the App Store.
• Navigate to https://appstore.edgenexus.io using a JavaScript compatible browser.
• Click on the Login link in the top menu.
• Log in using your credentials, or create an account.
• Once you have logged in, please click the Products link in the top menu.
• You will see three options displayed. Click on Applications.
• This will now take you to the Applications page, where you can select and download the App of your choice.
• You will note that some of the Apps are free, but you will still need to go through the procedure of purchasing them, albeit for zero cost.

• Once you have selected the App you need, click on the Add to Cart button.
• You will now be taken to the Cart page where you can choose to continue shopping, or proceed to the checkout. In our example, let’s checkout.
• Enter all your details so the account is fully up to date. If this was not your first visit and you have done this before, you can click the Place Order button.
• You will now see the page shown below. On this page, you will need to enter the MACHINE ID of your ADC. The MACHINE ID can be found in System > Licensing.

• On providing the MACHINE ID, click the Download button on the right. If you have purchased multiple Apps, you will need to do this for each App.
• The App will now be encrypted and will only operate on the EdgeADC with the specified MACHINE ID.
• Once encryption is complete, the App will begin downloading.
• IMPORTANT: DO NOT CHANGE THE FILENAME OF THE APP IN ANY WAY.
• Next come the steps for uploading the App to the ADC.
• Navigate to the Advanced > Software page of the ADC.
• Scroll down to Upload Software.

• Browse to, and select the App you have just downloaded.
• Click the Upload Apps and Software button.
• The App will be uploaded to the ADC and placed in the Downloaded Apps section of Library > Apps, where you can deploy it.

All Apps and software updates downloaded are secured through industry-grade encryption and are relevant to the particular ADC whose Machine ID has been provided.

As such, potential threat players cannot deliver compromised Apps to the user for integration into the ADC.

There may be two reasons why you do not have a valid license:

1. You have downloaded an evaluation product and are operating on the evaluation license which is restricted.
2. You have purchased the ADC and downloaded it, but you have yet to request and receive the production license.

In order to rectify this, you should do the following:

• Log onto the ADC’s GUI and navigate to System > License.
• At the top of the page, you will see a value called MACHINE ID.

• Please request a trial or production license (if you purchased the product) from licensing@edgenexus.io.
• Edgenexus licensing will then send you a license that will need to be installed into the ADC.
• To do this, navigate to System > License, and scroll down to Install License.

• Locate the license file and click Upload, or you can also open the license file with a text editor such as Notepad and then paste it into the Paste License section. Once done, you can click Update.

Once you have a valid license installed, you will have full access to the AppStore and its applications.